Last updated: April 22, 2025
1. Introduction
Nexus VPN (hereinafter referred to as "we", "our" or "this application") takes your privacy protection seriously. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our VPN service. This application adopts a no-account login mode, but provides subscription services.
2. Information Collection
2.1 Information We Collect
We follow a strict no-logging policy and do not collect or store:
Your real IP address
Your web browsing activity
Websites or services you visit
The content of your communications
DNS query information
2.2 Necessary Information Collected
To provide and improve the service, we collect:
Device information: device model, operating system version, unique device identifier
Connection data: connection timestamp, server location, bandwidth usage (not associated with a specific user)
Technical information: app crash reports, performance data
Subscription information: payment status processed through the app store (we do not have access to full payment information)
3. Information Use
We only use the information collected for the following purposes:
Provide and maintain VPN services
Optimize network performance and server load balancing
Improve app features and service quality
Prevent fraud and abuse
Comply with legal requirements
4. Information Sharing and Disclosure
4.1 We will not:
Sell your personal information to third parties
Share your usage data with advertisers
Disclose your network activity
4.2 Limited Disclosure:
We may disclose information in the following circumstances:
To comply with legal process or government request
To protect our rights and property
To prevent fraud or security threats
To share necessary information with service providers (subject to strict confidentiality agreements)
5. Data Security
We take industry standard measures to protect your information:
Use military-grade encryption technology
Regular security audits
Strict internal data access controls
Secure server infrastructure
6. International Data Transfer
Due to the nature of VPN services, your data may be transferred through servers located in different countries, and all data transfers are encrypted.
7. Subscription Information
7.1 Subscription Processing:
All payments are processed through the official app stores (Google Play/App Store)
We only receive subscription status information and do not have access to your full payment details
Refund requests must be made through the App Store
7.2 Subscription Data:
We record:
Subscription type (weekly/monthly/yearly)
Subscription expiration date
Device identifier (used to verify subscription status)
8. Third-party services
This app may include third-party services (such as analytics tools) that have their own privacy policies:
Google Analytics: Collect anonymous usage statistics
Firebase Crashlytics: Collect crash reports
App Store: Process subscription payments
9. Children's Privacy
Our services are not intended for children under 13 years old. If we discover that we have collected information from children under 13 years old, we will delete it immediately.
10. Policy Changes
We may update this policy from time to time. Major changes will be notified by:
In-app announcements
Website notifications
Email (if applicable)
Continued use of the service constitutes acceptance of the updated policy.
11. User Rights
Subject to applicable law, you may have the right to:
Access the information we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to data processing
12. Contact Us
If you have any questions about this Policy, please contact us at:
Email: [email protected]
Website: https://nexusapi.top